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Payment and Delivery

 

Payment


Payment can be made online by Mastercard, Visa, Visa Debit, Maestro and Solo.  Payments must be made in pounds sterling.

 

Pricing


Current pricing is shown on the website and these are the prices that will be charged at the time of placing your order online.  Prices are inclusive of VAT (where applicable) at the current UK rate. 

 

Delivery


Standard delivery usually takes between 3-5 working days. However, please allow up to 10 working days for delivery before contacting us as there may be a delay in processing your order or the item may be slow going through our couriers, which can occur especially during busy periods.  If the timing of your delivery is urgent then we recommend upgrading to our Express Delivery service.

 

Our free standard delivery service applies to non-remote UK mainland addresses. Delivery to remote areas or off-shore may incur a surcharge in which case customers shall be advised prior to shipment.

 

If you require delivery to an alternative address then this option is provided during the checkout process. This can be particularly useful if you know you are going to be out, e.g. at work.

 

Express Delivery


If you require your order urgently then we offer an Express Delivery service. Delivery is usually next working day, the charge for this service is displayed on the shopping basket page. This charge applies to non-remote UK Mainland addresses.  Express delivery to remote areas or off-shore may incur a surcharge in which case customers shall be advised prior to shipment, furthermore, delivery times may be extended by 1-2 days.


Orders should be received before midday to ensure despatch on the same day.  Express orders received at weekends or on Bank Holidays will normally be processed and packaged on the next working day for delivery on the following day.  E.g.  For an order received on a Saturday, Express Delivery will usually take place on the following Tuesday.